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Uber introduces a bunch of new safety features for its app

Uber introduces a bunch of new safety features for its app

Uber CEO Dara Khosrowshahi announced new features for the Uber app, designed to address growing concerns over rider safety. A majority of the additions are contained within a handy Safety Center landing page inside the app.

The section features a bunch of insight into the company’s process for screening its drivers, Uber’s on-going partnerships with and the company’s insurance policies. There’s also a new Emergency button that connects riders directly to a from inside the app.

That feature also displays real-time location from the moving , including addresses, so riders can share that information directly with the emergency operator. Khosrowshahi says a version of the feature is also arriving for the driver side of things in the near future.

In Denver, Uber will also be testing a pilot partnership with emergency call startup RapidSOS capable of automatically sending location information to 911. Another partnership with — though that one’s a bit more of a long term payoff, designed to help improve emergency call routing.

An update to the Share My Ride feature lets up to five contacts who will receive information on their trips, letting them arrive at their destination. They can also opt to only have the feature kick in during night-time rides.

Khosrowshahi also promises to beef up Uber’s screening process. “In the past, Uber conducted background check reruns in jurisdictions where required,” he writes. “Going forward, we’ll proactively rerun criminal and motor vehicle checks each year, regardless of whether there is a legal obligation to do so.”

The company is also utilizing a new aimed at notifying the company when drivers in the are involved in a criminal offense.

Credits: https://techcrunch.com/2018/04/12/uber-introduces-a-bunch-of-new-safety-features/


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