Ford launches on-demand medical transportation service called ‘GoRide’

Ford launches on-demand medical transportation service called ‘GoRide’

launches an on-demand transportation service for non-emergency medical needs. The idea is to better help patients get to their . is initially launching this in partnership with Beaumont Health in Michigan to serve more than 200 facilities.

Called GoRide, the fleet has 15 transit vans to accommodate people with varying needs. By the end of the year, Ford plans to have 60 vans, all driven by trained professionals, as part of GoRide’s services. The GoRide fleet can accommodate people with wheelchairs, thanks to seats that can flip up and a wheelchair lift.

“There’s no excuse for the that so many people have trouble simply making it to their medical appointments,” Ford Mobility Business Group VP Marion Harris said in a press release. “By merging our expertise in vehicles, technology and human-centered design, we’ve created a high-touch, patient-focused service that truly understands and is tailored to patients and their needs. Our service is focused on multiple , and delivers the quality of care and on-time certainty that medical facilities need in order to increase throughput and reduce wait times.”

In Ford’s pilot program with Beaumont Health, GoRide was on schedule 92 percent of the time in regards to pick-ups and drop-offs. The average wait time for on-demand pick-ups for those needing wheelchair transport was between 10 to 30 minutes.

In a statement, Beaumont Health’s Paul E. LaCasse said, “This is precisely what we needed to improve access to medical care at Beaumont’s facilities for our patients who are elderly, in wheelchairs or have mobility challenges.”



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